FAQs
We’re a small U.S.-based brand focused on high-quality BDSM and pleasure gear. Discreet, elegant, thoughtfully designed for real connection and exploration.
Nope. We use plain packaging with no logos or hints—completely private.
Absolutely. We use encrypted checkouts and never share or sell your data.
1–2 days to process, then about 1–2 weeks delivery (we ship from outside US). Tracking included.
Visa, MasterCard, Amex, PayPal, Apple Pay, Google Pay—all secure.
Yes. We use medical-grade silicone, stainless steel, and premium leather—safe and tested.
Clean silicone and metal with mild soap and water. Wipe leather with a damp cloth and condition occasionally. Always clean before and after use.
Start simple with soft gear like blindfolds or cuffs. Agree on a safe word and communicate openly with your partner. Safety first!
Contact us within 7 days with photos—we’ll fix it with a replacement or refund.
Email us at info@unlockmee.com. Usually reply within 1–2 business days.